Colour Policy

Extensionaire provides free colour matching services and enjoys assisting our customers. Our team is knowledgeable and confident in our colour range under various lighting conditions.

Please note that while we strive for accuracy, we cannot guarantee a perfect match. Extensionaire is not responsible for suggested colour outcomes and cannot process exchanges or store credit based on incorrect colour matching.

We have made every effort to ensure accurate colour display on our website, however, we cannot guarantee a 100% match.

The resolution on devices differs, this will show the true colour as lighter/darker on your monitor. Colour swatches/rings may differ slightly as no head of hair reacts the same to colour.

Our extensions are coloured with a multi-tonal adapt colouring system, which means that there are subtle highlights and low-lights, lighter strands, and darker strands throughout each set. This gives our shades movement, dimension, and depth. It also ensures that the hair extensions blend with your natural hair even if your hair colour is a shade or two off.

Our colours are unique to that of the Extensionaire colour ring. We can not guarantee an exact match to the standard colours.